E-mail Management

Emailed customer service inquiries can also be handled by DialogMarket DialogMarket. Through the use of a phantom email address, emails from customers to your company’s email address can be routed directly to one of our representatives. Representatives can then provide quick responses to customer inquiries. Responses are always completed within 24 hours. Emails are categorized by product codes and are stored and archived until client determines to have them destroyed. If you receive a lot of clients' emails which need to be handled, the answer is DialogMarket call center, email management is the best solution.